diff --git a/tg/handlers/user.py b/tg/handlers/user.py
index 677e263..adb9ba2 100644
--- a/tg/handlers/user.py
+++ b/tg/handlers/user.py
@@ -21,8 +21,14 @@ async def format_rating(chat_id: int, top_users: List[Any], bot: Bot) -> str:
     result = ''
     i = 1
     for user in top_users:
-        info = await bot.get_chat_member(chat_id, user['user_id'])
-        result += '{}. {} - {}\n'.format(i, utils.full_name(info.user.first_name, info.user.last_name), user['value'])
+        name: str
+        try:
+            info = await bot.get_chat_member(chat_id, user['user_id'])
+            name = utils.full_name(info.user.first_name, info.user.last_name)
+        except Exception as e:
+            print(f"Не удалось получить информацию об участнике (id={user['user_id']}): {e}")
+            name = f"id={user['user_id']}"
+        result += '{}. {} - {}\n'.format(i, name, user['value'])
         i = i + 1
 
     return result